Win Diggers Casino Privacy Policy

At Win Diggers we take your privacy seriously. This page explains what information we collect when you use our online casino and sportsbook services, how we use and protect that information, and the choices you have about your data. We aim to keep this clear and practical so you can manage your account with confidence.

Types of data we collect

Personal data

When you register or verify your account we collect personal details you provide, such as your name, date of birth, email address, phone number and any documents submitted for identity checks. We also store account credentials and communication preferences.

Technical data

We collect technical information about your device and connection to help the site function correctly. This includes IP address, device type, browser type, operating system, and basic diagnostic logs. We may also collect language and time zone settings to improve your experience.

Transactional data

We record activity related to your play and payments, including deposit and withdrawal history, bets and game history, bonus redemptions and support requests. Payment details are processed in line with our payment provider requirements and are handled securely.

How we use your information

Your data is used to operate your account, process deposits and withdrawals, verify identity where required, deliver customer support and manage risk and fraud prevention. We also use information to provide service notices, respond to enquiries, and improve site performance. Where we use data for marketing, we will respect your communication preferences.

Data protection practices

We use reasonable technical and organisational measures to protect personal information from unauthorised access, alteration or disclosure. Access to personal data is limited to staff and service partners who need it to perform their duties. We encrypt sensitive data in transit and where appropriate in storage.

Cookies and tracking technologies

Our site uses cookies and similar technologies to remember user settings, keep you signed in, measure site performance and deliver personalised content. Some cookies are essential for basic functionality, while others help with analytics and marketing. You can manage cookie preferences through your browser or the site cookie controls.

Your rights

You have rights in relation to your personal data, including the right to access information we hold about you, request corrections, object to certain processing and request deletion where applicable. You may also ask for a copy of your data in a commonly used format. We will respond to valid requests and provide guidance on how to proceed.

Access, correction and deletion

To review or update your details, sign in to your account and use the account settings. If you need assistance or want to request deletion, contact our support team. For account-related requests use [email protected] and include relevant account details to help us process your request.

Information sharing and third parties

We may share data with third-party service providers who help operate our services, such as payment processors, identity verification partners, and hosting providers. We also disclose information where required to prevent fraud, comply with legal obligations or protect our rights. We do not sell personal data to unaffiliated third parties.

Privacy policy updates

We may update this policy from time to time to reflect changes in our services or practices. When we make material changes we will notify you through the site or by email if you are a registered user. Continued use of the service after notification constitutes acceptance of the revised policy.